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Where can I find my EFT file reports?
You can access EFT reports generated in the previous 90 days.
Here’s how:
To download reports generated in the previous 30 days
- In Online Banking for Business, select the Account Information tab.
- Under “File Transfer Facility (FTF)”, choose Received Files.
- Select or search for the relevant report.
- Select Download.
To view reports online, simply click the icon in the “View” column.
To request reports generated in the previous 90 days
- In Online Banking for Business, select the Account Information tab.
- Under 'File Transfer Facility (FTF)', choose File History.
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Scroll to the bottom and select complete the request form.
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- In the form, enter the requested information:
- elect the product drop-down and choose EFT.
- Choose the report you want us to send you.
- Enter the dates or date range for the report you are requesting.
- You can request reports generated in the past 90 days.
- Enter the email address associated with your user profile.
- Use the optional fields to provide additional information.
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When you’ve finished, select Submit.
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You’ve successfully requested your EFT report. We will process your request and you should receive your reports in 2 business days.